Return Policy

In order to become eligible for a return or an exchange:

• The purchased item should be unused and in the same condition as you received it
• The item must have original packaging
• If the item that you purchased was on a sale, then the item may not be eligible for a return / exchange

Further, only such items are replaced by us (based on an exchange request) if such items are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.

For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

For cancellations and refund timelines, see our Refund & Cancellation Policy. For delivery timelines, see our Shipping Policy.

Contact: shreedhar@kalatalkies.com · 8971742507